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Utility Pre-paid Billing Engine
DxSuite
A full-stack pre-paid billing platform for DISCOMs and utilities — managing consumer enrollment, smart meter integration, multi-slab tariff computation, token dispensing, and revenue reconciliation on a single configurable engine.
// Billing Lifecycle
// Platform Capabilities
DxBilling™ replaces disconnected meter management, billing, and payment systems with a unified engine covering the full consumer-to-cash cycle.
A configurable multi-slab billing engine that calculates daily consumption charges, fixed/demand components, and applicable levies in real time. Supports complex tariff structures including time-of-use, seasonal rates, and stepped slabs — all fully parameterised from the admin console.
End-to-end consumer lifecycle management from onboarding through deactivation. Each consumer record carries a full profile — service point, subscription ID, device ID, meter badge number, account balance, sanctioned load, and linked contacts — searchable and auditable at every stage.
Native integration with DLMS/COSEM-compliant smart meters via Head-End System (HES) and Meter Data Management (MDM). Supports token-based pre-paid operation (STS Standard Transfer Specification), remote connect/disconnect, tamper detection, and reading validation.
Multi-channel recharge acceptance — mobile wallets, USSD, agent banking, utility app, and over-the-counter. Each payment is matched to the consumer account, float balance updated in real time, and reconciled against the payment gateway settlement report automatically.
A no-code tariff studio for building and versioning complex rate structures. Supports fixed charges, energy slabs, demand charges, time-of-use rates, regulatory levies, taxes, and subsidies — each with effective-date control so rate changes roll forward without manual batch updates.
Real-time revenue dashboard tracking collections, outstanding balances, arrears ageing, and non-technical loss indicators. Automated RC/DC (Reconnect / Disconnect) workflow enforces credit rules and generates field work orders for disconnection teams with full audit evidence.
A branded white-label mobile app for consumers to check live balance, purchase recharge tokens, view billing history, raise service requests, and receive push notifications — reducing call-centre load and improving payment collection rates.
Automated meter reading ingestion via AMR/AMI integration alongside manual reading entry for walk-by and drive-by workflows. Built-in validation rules flag anomalous readings before billing, and a payment sync module ensures all recharge events are reflected in the billing calculation engine.
Configurable notification engine dispatches SMS, email, and push alerts at billing events — low balance, payment received, disconnection warning, reconnection confirmation, and tariff change notice. Regulatory reporting modules generate DISCOM-compliant MIS reports and audit packs.
Book a personalised walkthrough with a Domainxeed solution engineer — tailored to your DISCOM's consumer base, tariff structure, and metering infrastructure.